Customer Service

Product Recall

Good news: no product recalls since 2009!

We work really hard to make sure children can play safely and enjoy our products – indeed, it’s the most important thing for the LEGO Group. That’s why we're working towards a zero product recall policy.

As you can see below, we've reached our goal every year since 2009. 

We no longer sell the recalled remote from 2009 or the truck from 2002 - but the recalls still apply. Therefore, if you have such a remote or truck, please stop using it immediately and check the links below to see if it's part of the recall.

2009: 8879 LEGO Power Functions IR Speed Remote Control 
2002: 3509 LEGO EXPLORE Super Truck

Find out more about how we make LEGO® toys as safe as possible on our Product Safety page.

2009: Power Functions IR Speed Remote

We've decided to recall the Power Functions IR Speed Remote Control voluntarily after having received 4 reports of the remote control heating up after batteries were inserted. No injuries have occurred.

We sold 997 units of the remote control between 8th April and 6th May 2009 - either separately (item 8879) or as part of the kits Emerald Night Train (10194) and Power Functions (8882). These remote controls were only sold directly through the LEGO Shop (online or via the catalogue). They weren't available at any retail outlets.

Is my remote control part of the recall?
If your remote control is affected, it becomes hot to the touch in the first 5 to 10 minutes when you use it for the very first time.

What should I do if my remote control is part of the recall?
Please get in touch with us for a replacement.

Find out more about how we make LEGO® toys as safe as possible.